Privacy Policy

This Privacy Policy describes how Lumiere Lens ("we," "us," or "our") collects, uses, and shares personal information of users of our website, www.lumierelens.com, and clients who engage our photography services in Paris, France. Lumiere Lens is committed to protecting your privacy and ensuring the security of your personal information. This policy is effective as of January 1, 2025.

1. Information We Collect

We collect several types of information from and about users, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you contact us through our website, book a photography session, or subscribe to our newsletter.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this data.
• Photography Session Information: If you book a photography session with us, we collect information related to the session, such as the date, time, location, type of session (e.g., wedding, portrait), and any specific requests you have. We also collect and store the photographs taken during the session.
• Client Communications: We retain records of our communications with you, including emails, phone calls, and written correspondence. This helps us provide better customer service and improve our services.

2. Use of Information

We use the information we collect for various purposes, including:

• Providing Services: We use your personal information to schedule and conduct photography sessions, deliver photographs to you, and process payments.
• Communication: We use your contact information to communicate with you about your booking, provide updates on our services, respond to your inquiries, and send you promotional materials (if you have opted in to receive them).
• Website Improvement: We use usage data to analyze trends, administer our website, track users' movements, and gather demographic information for aggregate use. This helps us improve the functionality and user experience of our website.
• Marketing: With your consent, we may use your personal information to send you newsletters, special offers, and other promotional materials about our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in our emails.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
• Security: We use your information to protect our website and services from fraud, abuse, and other security threats.

3. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Secure Storage: We store your personal information on secure servers with limited access.
• Access Controls: We restrict access to personal information to authorized employees, contractors, and service providers who need to know the information to process it on our behalf.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
• Data Minimization: We only collect and retain the minimum amount of personal information necessary to fulfill the purposes outlined in this Privacy Policy.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Photography Session Information: We retain photographs and related session information indefinitely, unless you request that we delete them. This allows us to provide ongoing services to you and showcase our work.
• Personal Information: We retain your personal information for as long as you are a client of Lumiere Lens or until you request that we delete it.
• Usage Data: We retain usage data for a period of one year to analyze website trends and improve our services.
• Client Communications: We retain records of our communications with you for a period of three years to ensure quality customer service.

Upon your request, we will delete or anonymize your personal information, unless we are required to retain it by law or for legitimate business purposes.

5. Sharing of Information

We may share your personal information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who help us operate our business, such as payment processors, cloud storage providers, email marketing platforms, and website analytics providers. These service providers are contractually obligated to protect your personal information and only use it for the purposes we specify.
• Legal Authorities: We may disclose your personal information to legal authorities if required by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the "effective date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Lumiere Lens
14 Rue des Rosiers
75004 Paris, France
Email: [email protected]
Phone: +33 6 37 45 20 56

You also have the right to lodge a complaint with a data protection authority if you believe that we have violated your privacy rights. The relevant data protection authority in France is the Commission Nationale de l'Informatique et des Libertés (CNIL).